About Us
For over 20 years Fleet Assist has been an integral partner to the fleet industry and today we provide service, maintenance and repair (SMR) supply chain management services to over 50 prominent leasing, rental, salary sacrifice and vehicle subscription businesses.
Based in Huntingdon, Cambridgeshire our team offers a wealth of experience ranging from time served technicians to network relationship professionals, delivering service competence across everything we do.
Our fully managed SMR network in excess of 5,200 garages and over 500 mobile service units is the largest of its kind in the UK. Comprising franchised dealers and independent garages, over 85% of which have electric vehicle credentials, means we offer diversity regardless of your fleet’s location, drivetrain or repairer preference. Our market leading terms covering all aspects of SMR has reliably delivered cost efficiencies to our customers across their 1.3+ million vehicles and resulted in increased business volumes for our network garages.
Our targeted approach to network management ensures we remain agnostic and sector specific to avoid competing in our customers’ marketplace and this is reflected in our long-standing customer relationships and rate of new business onboarding.
Consistent Service Delivery
At Fleet Assist, we know what it takes to deliver a truly managed and contracted SMR network. Through a combination of performance monitoring initiatives and robust service level agreements, we have constant visibility of our network’s performance, ensuring consistent levels of service delivery and reassurance throughout.
Atlas, our award-winning system holds one of the largest SMR spend databases in the UK. With over £3.7bn in historical maintenance history we provide insightful business intelligence into fleet SMR analytics to assist customers with informed decision making.
Our range of integral support services, including SMR work booking and technical authorisation are delivered as fully outsourced, white-label solutions, executed according to our customers’ rule sets, keeping them in control even when outsourced. Our service portfolio is constantly evolving and as an agile business, we remain committed to working in partnership with our customers to provide a holistic supply chain management portfolio to meet their constantly evolving needs.
We are extremely proud of our reputation as the UK’s leading provider in our field and would be delighted to welcome you to our continually expanding customer base.