- Zenith is the first to sign up to Garage Audit
- Two levels of audit available – desk-based or physical
- Audit includes everything from premises and skills assessment to MOT capabilities
Fleet Assist has launched a new standalone service for organisations that require their network of independent garages to be impartially audited.
Called ‘Service Quality Assurance (SQA), Fleet Assist uses its 20 years of heritage in the SMR sector to provide a forensic overview of individual garages based on their capabilities, facilities and services offered.
Fleet Assist as part of the service provides both physical audits where a team member visits each garage in person and a desk-based audit where the garage is validated against a detailed check list to ascertain whether their credentials meet Fleet Assist’s stringent requirements.
Zenith, the UK’s leading independent leasing, fleet management and vehicle outsourcing business, is the first to sign up for Quality Audit and has appointed Fleet Assist to audit its garages to ascertain the range of services on offer, premises standards, location, and workforce. This includes whether the garage is BEV ready and to what degree, if they can provide Class 4 and or Class 7 MOTs and can physically accommodate large high roof long wheelbase vans as Zenith also runs a large fleet of LCVs.
Zenith continues to accelerate its transition to EV, so understanding whether a dealer is ‘EV ready’ to include trained technicians and modified premises is also another key factor in adding a garage to its SMR network.
“Running an efficient garage network that meets our clients’ SMR needs is vital for the smooth running of our business. We look forward to utilising Fleet Assist’s vast experience in the SMR and garage network sectors,” explained Dave Tanner, head of operations at Zenith.
Karen Ewer, Fleet Assist’s head of business development said: “A number of organisations have approached us to provide independent assistance in auditing their network of garages. We believe this further endorses an area where we have considerable expertise as the UK’s largest and most experienced SMR network supply chain management company.
